Privacy Policy
Effective Date: 4/1/26
Guy Lawn Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains exactly what information we collect, how we use it, how our SMS program works, and your rights.
1. INFORMATION WE COLLECT
We collect the following personal information from users: Name, Phone number, Email address, Service address, Project details or service requests, and any information submitted through website forms or direct communication.
2. HOW WE USE YOUR INFORMATION
We use the collected information to: Respond to inquiries and provide estimates, Schedule and perform services, Send appointment confirmations and reminders, Send service updates and follow-ups, Provide customer support, Send occasional promotional messages (only if the user has opted in), and Improve our services and website performance.
3. SMS / TEXT MESSAGING PROGRAM
Guy Lawn Care uses SMS messaging to communicate with customers.
3.1 How Users Opt In
Users opt in to receive SMS messages by submitting a form on our website at https://guylawncare.com/contact-us and checking a required, unchecked consent checkbox. The checkbox reads:
"I agree to receive SMS messages from Guy Lawn Care, including appointment reminders, booking confirmations, and promotional offers. Message frequency varies based on your activity and preferences. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance at any time. View our Privacy Policy: https://guylawncare.com/privacy-policy — View our Terms & Conditions: https://guylawncare.com/terms-of-service"
The checkbox is not pre-selected and must be actively checked by the user before the form can be submitted. Opt-in data is never shared with third parties.
3.2 Types of Messages Sent
Users who opt in may receive: Appointment confirmations, Appointment reminders, Booking confirmations, Service updates, Follow-up messages, Customer support messages, and Occasional promotional messages.
3.3 Message Frequency
Message frequency varies based on your activity and preferences but typically does not exceed 2–3 messages per month.
3.4 Message & Data Rates
Message and data rates may apply depending on the user's mobile carrier.
3.5 Opt-Out Instructions
Users can opt out at any time by replying STOP.
3.6 Help Instructions
Users can reply HELP for assistance.
4. COOKIES, TRACKING, AND ANALYTICS
Our website may use cookies, tracking technologies, and analytics tools to improve website performance, analyze traffic and user behavior, and enhance user experience.
5. DATA SECURITY PRACTICES
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, and disclosure.
6. USER RIGHTS
Users have the right to: Opt out of SMS messages at any time (reply STOP), Request access to their personal data, Request corrections to their information, Request deletion of their data, and Contact us regarding privacy concerns.
7. NO SHARING OF MOBILE INFORMATION
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. CONTACT INFORMATION
Guy Lawn Care — Phone: +1 251-325-6622 — Email: [email protected]
9. CARRIER LIABILITY DISCLAIMER
Carriers are not liable for delayed or undelivered messages.
10. AGE REQUIREMENT
By using this website and submitting your information, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.